Jon has a lot of guns. So be careful.

"I wanted to take some time out to express my sincere appreciation for your professionalism. You took a personal approach when you assisted me during my refinance process over the past two weeks. Honesty, integrity, professionalism, and adding a personal approach is something that seems to be disappearing from the marketplace. Your company should be proud to have you as a member of their team. Likewise, I am proud that I contacted your company and that you are handling this process for me. I will definitely ensure word gets out to my co-workers and family about my experiences with your company. More often today, you only hear about the bad things or how you did something wrong, which is why I took time out to ensure you are recognized for what I experienced and observed. " - Christopher Embry